7
425 University Ave E Unit I, Waterloo, ON N2K 1K9, Canada
Waterloo, Ontario N2K 1K9
+15195782355

Went in for a screen repair, damaged the internal of my phone so badly I’m now out of pocket for a brand new one. Stay far away and get repairs done through your original provider. Hard lesson learned.

Very knowledgeable and honest! Will fix a wide range of products. If it is beyond his scope then he will recommend a solution for you rather than trying to fix it just to get paid. I’ve taken phones, computers, consoles etc here. I Would definitely return.

Great experience at GAT CELL! The staff was polite, professional, and provided excellent customer service. My phone was repaired quickly and works perfectly. Highly recommend! ❤️❤️❤️

I got my phone repaired here today for a charging issue. The technician, Azhar, said the charging pin was bent and took my phone at 2:20 PM, returning it at 2:40 PM – just 20 minutes later. He charged me $110, which I assumed included replacing the charging port or some internal component. But when I asked for a bill, he seemed a bit hesitant and even asked if I needed it to reimburse from Apple or something. When I checked the bill, there was no mention of any parts replaced – just a repair charge. That means he likely just pushed the pin back instead of replacing anything. Also, when I first handed over my phone, I asked if I could wait there, but he said he needed privacy and didn’t allow me to stay inside – that felt like a red flag. $110 for a 20-minute job with no part replaced honestly feels more like overcharging than fair service. I trusted the 4.9-star rating, but now I suspect many of those might be paid or misleading reviews. My phone seems fine for now, but I definitely won’t be going back, and I’d advise others to be cautious before handing over your device here.

Took my PS4 in to get my HDMI cable port fixed. Had it fixed along with a full cleaning and new thermal strips in under 2 hours. Fair price and fast service. Would definitely recommend.

They have helped me out a few things with phone concerns and I have always been impressed with their work, speed, and customer service. Nice to have this trustworthy business in the neighborhood.

Afzal at GTA Cell was friendly, fast and efficient. Had my broken screen fixed in an hour and my phone is good as new. The price was fair as I had checked with another provider. I would definitely use their services again.

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GTA CELL - Cell phone, tablet, Computer and gaming consoles- Kitchener Waterloo Area — Cell phone store in Waterloo

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GTA CELL - Cell phone, tablet, Computer and gaming consoles- Kitchener Waterloo Area

Cell phone store at 425 University Ave E Unit I, Waterloo, ON N2K 1K9, Canada. Here you will find detailed information about GTA CELL - Cell phone, tablet, Computer and gaming consoles- Kitchener Waterloo Area: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    12–6 PM
  • Monday
    11 AM–7 PM
  • Tuesday
    11 AM–7 PM
  • Wednesday
    11 AM–7 PM
  • Thursday
    11 AM–7 PM
  • Friday
    11 AM–7 PM
  • Saturday
    Closed

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
425 University Ave E Unit I, Waterloo, ON N2K 1K9, Canada.
City:
Waterloo
Phone:
Postcode:
N2K 1K9

About GTA CELL - Cell phone, tablet, Computer and gaming consoles- Kitchener Waterloo Area

GTA CELL - Cell phone, tablet, Computer and gaming consoles- Kitchener Waterloo Area is a Canadian Cell phone store based in Waterloo, Ontario. GTA CELL - Cell phone, tablet, Computer and gaming consoles- Kitchener Waterloo Area is located at 425 University Ave E Unit I, Waterloo, ON N2K 1K9, Canada.


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ALL reviews about GTA CELL - Cell phone, tablet, Computer and gaming consoles- Kitchener Waterloo Area

  • Erin Healy
    Added 2025.12.20
    Went in for a screen repair, damaged the internal of my phone so badly I’m now out of pocket for a brand new one. Stay far away and get repairs done through your original provider. Hard lesson learned.
  • By owner
    Added 2025.12.20
    Hi Erin, Thank you for your response. Just want to know did you come to my store? I can not recall. What type of phone did you have?
  • Rio Kyp
    Added 2025.11.17
    Very knowledgeable and honest! Will fix a wide range of products. If it is beyond his scope then he will recommend a solution for you rather than trying to fix it just to get paid. I’ve taken phones, computers, consoles etc here. I Would definitely return.
  • Abdullah
    Added 2025.11.11
    Great experience at GAT CELL! The staff was polite, professional, and provided excellent customer service. My phone was repaired quickly and works perfectly. Highly recommend! ❤️❤️❤️
  • J S
    Added 2025.11.10
    I got my phone repaired here today for a charging issue. The technician, Azhar, said the charging pin was bent and took my phone at 2:20 PM, returning it at 2:40 PM – just 20 minutes later. He charged me $110, which I assumed included replacing the charging port or some internal component. But when I asked for a bill, he seemed a bit hesitant and even asked if I needed it to reimburse from Apple or something. When I checked the bill, there was no mention of any parts replaced – just a repair charge. That means he likely just pushed the pin back instead of replacing anything. Also, when I first handed over my phone, I asked if I could wait there, but he said he needed privacy and didn’t allow me to stay inside – that felt like a red flag. $110 for a 20-minute job with no part replaced honestly feels more like overcharging than fair service. I trusted the 4.9-star rating, but now I suspect many of those might be paid or misleading reviews. My phone seems fine for now, but I definitely won’t be going back, and I’d advise others to be cautious before handing over your device here.
  • Zebadiah Hartung
    Added 2025.10.21
    Took my PS4 in to get my HDMI cable port fixed. Had it fixed along with a full cleaning and new thermal strips in under 2 hours. Fair price and fast service. Would definitely recommend.
  • Kyla Ann
    Added 2025.10.08
    They have helped me out a few things with phone concerns and I have always been impressed with their work, speed, and customer service. Nice to have this trustworthy business in the neighborhood.
  • Linda Lennon
    Added 2025.09.21
    Afzal at GTA Cell was friendly, fast and efficient. Had my broken screen fixed in an hour and my phone is good as new. The price was fair as I had checked with another provider. I would definitely use their services again.
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