I took my bird here and although she ended up passing away shortly after, the doctor and staff were very knowledgeable and genuinely seemed to care about her well-being. I would recommend coming here if you own birds.
I originally sought out Waterloo West due to some trouble with one of my birds. They were amazing with him, always keeping me informed, and you could generally tell they cared. We now use them for all our birds and our new puppy. I'd have no problem recommending them to anyone.
Crooks, was told at my first appointment with my cat that I had to pay a fee for a follow up appointment which I did with all intentions to bring my cat back, he got better, life got hectic... wedding, a move etc. Called to see if I could use the money for that appointment for a consult for the same cat with a new issue and they tell me that I didnt pay up front for a follow up appointment... these guys are crooks and I strongly suggest you dont fall for the same thing I did.. will be calling the BBB..
I've had to bring in my dog a bunch of times the last few months for different problems and everytime I have been the staff has been nothing but sweet to me and my dog. My dog also isn't the easiest to work with and they are always very patient with her. They are also open fairly late which has helped me quite a few times as I've had to bring her in pretty last minute here and there.
I brought my dog Hazel in for her shots recently and was so happy with the service! Dr.Makkapati was very knowledgeable and friendly, and the staff took amazing care of her. Normally she is very scared to have her shots but the staff kept her calm and occupied during the appointment so she was not stressed. Their service is genuine and trustworthy, providing pet education, and pricing was excellent for my budget. We will be returning to this clinic for anything we need!
Waterloo West Animal Hospital Professional Corporation is a Canadian Veterinary Care based in Waterloo, Ontario. Waterloo West Animal Hospital Professional Corporation is located at 414 Erb St W, Waterloo, ON N2L 1W8, Canada.
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