What maybe one of the better men's stores in Canada. Friendly staff great selection of high end brands with sizing to fit small dudes to husky fellas like myself. I can't say enough good things about them .
I really like the London Channers location because theyre all about customer service. From the moment you walk in someone is there to help you and make the purchase special. Not so much here. It was my first time attending this location, and probably last. No one really gave me the time of day. I was fortunate to have one employee get me a change room to try on jeans. They never checked in on me after that. In fact, aside from the change room and paying for what I selected, no one ever assisted or talked to me. This is the polar opposite of how you get treated at their London location (or a similar competitor, like Harry Rosens). Thanks for the two pairs of jeans at least. Wouldnt recommend you attend this location unless they work harder at their customer service experience.
Went in for a new suit, customer service was fantastic!. From the floor staff to the owner, all staff were pleasant and knowledgeable. Would recommend any time!
Amazing experience!I just recently picked up a suit and I will definitely be back for more. Everybody in the shop is super friendly and the sales associates are extremely knowledgeable, tailoring to all your demands.This is definitely the spot in Waterloo region for dress clothes or high class men's fashion. I highly recommend.
Although their products are great, I am giving them one star because of their service. My family shops here often, and we had a negative experience just over a year ago, which we decided to look past, as it could have been an isolated incident. We went in this past weekend to purchase an item, and the employee kept leaving us to tend to other clients, and did not even tell us that he was leaving. We just needed 5 minutes, as our purchase did not require an extensive amount of time, so the employee should have served us first and then moved onto the next client. He left us multiple times to tend to this other client, and we were not getting ahead. After 20 minutes of being in the store and not getting anywhere, we left and went to another local establishment that provided us with the same quality of clothing we were looking for, and service that exceeded our expectations, especially after leaving here. My suggestion to the store is to revamp your client experience, because the items you sell can be found elsewhere, even within KW. If your clients do not feel appreciated and respected, they will go elsewhere.
Channer's Mens Apparel is a Canadian Shoe Store based in Waterloo, Ontario. Channer's Mens Apparel is located at 95 King St S, Waterloo, ON N2J 5A2, Canada.
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