7
30 Northfield Dr E, Waterloo, ON N2L 6A1, Canada
Waterloo, Ontario N2L 6A1
+15198855677

This is the WORST experience I've ever had at a Burger King. I have a one hour lunch break. I spent 25 minutes in line waiting to order and another 20 mi utes waiting to get my food. When I did get my food the burger was cold! They made me wait 45 minutes and I didnt even get hot food. This staff moved as slow as molasses and focused on the drive thru. Many prople in line were juat asnfrustrated as me and all of us were going to be late getting back to work. This is supposed to be FAST FOOD! I had this same experience last year and swore I wouldn't go back. I figured a year later it might be better....I was wrong. I can confidently say will NEVER go back. I dont understand how a restaurant that operates like this stays in business. UNBELIEVABLE!!!

Went to get 2 ice cream cones and 4 piece nuggets. The cones were a joke! The ice cream swirl stood not even an inch from the top of the rim of the cone. Smaller than a kids cone... and we said no to the nuggets. So glad I saw the cones before purchasing them.

Horrible service. The took my order thru the drive thru, then proceed to ignore me, after waiting like 5 minutes for a response, eventually drove up to the windows to ask for my food, ended up honking a few times. Then eventually they came to the window and told me there weren't open... first when didn't they have a sign, bk always serves breakfast food. And 2nd, why would you take my order? So.... unprofessional. Very disappointed in there service.

Went threw the drive thru and got the wrong order, the wrong burger I got wasn’t wrapped properly and the lady who passed the bag to me crumpled the entire bag passing it to me. Just terrible.

This is the slowest fast food restaurant in the entire world. I asked for large fries and large coke zero.... she gave me coke, and I stated to her multiple times coke zero... I can not have the sugar... still didn't listen. This is the large fries and pop. I have been here once before and said never again... Tonight, I thought I'd give them another chance as I have a 1.5 hour drive home.... dumb decision.

It was there and I was desperate, Whopper Wednesday was happening but the burger was cold - was up on the heat rack a bit too long... still much better than the Ron Goswell owned franchise that corporate seized and shut down in 2007.?

Good fresh food, had to wait for chicken nuggets to be freshly prepared but so worth the wait. The staff were very friendly and patient with us and even brought food order out to the car for us once it was freshly prepared.

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Burger King — Restaurant in Waterloo

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Burger King

Restaurant at 30 Northfield Dr E, Waterloo, ON N2L 6A1, Canada. Here you will find detailed information about Burger King: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    10:30 AM–11 PM:
  • Monday
    10:30 AM–11 PM:
  • Tuesday
    10:30 AM–11 PM:
  • Wednesday
    10:30 AM–11 PM:
  • Thursday
    10:30 AM–11 PM:
  • Friday
    10:30 AM–11 PM:
  • Saturday
    10:30 AM–11 PM:

Rating

1
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
30 Northfield Dr E, Waterloo, ON N2L 6A1, Canada.
City:
Waterloo
Phone:
Postcode:
N2L 6A1

About Burger King

Burger King is a Canadian Restaurant based in Waterloo, Ontario. Burger King is located at 30 Northfield Dr E, Waterloo, ON N2L 6A1, Canada.


Please contact with Burger King using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Burger King opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Burger King

  • Kathy Novak
    Added 2025.11.12
    This is the WORST experience I've ever had at a Burger King. I have a one hour lunch break. I spent 25 minutes in line waiting to order and another 20 mi utes waiting to get my food. When I did get my food the burger was cold! They made me wait 45 minutes and I didnt even get hot food. This staff moved as slow as molasses and focused on the drive thru. Many prople in line were juat asnfrustrated as me and all of us were going to be late getting back to work. This is supposed to be FAST FOOD! I had this same experience last year and swore I wouldn't go back. I figured a year later it might be better....I was wrong. I can confidently say will NEVER go back. I dont understand how a restaurant that operates like this stays in business. UNBELIEVABLE!!!
  • By owner
    Added 2025.11.13
    Hi there Kathy, we're sorry for the long wait and cold meal during your visit-thank you for letting us know so we can improve, and if you'd like, please reach out at http://burgerking.ca/support so our team can help make this right.
  • Jordache Fischer
    Added 2024.12.12
    Went to get 2 ice cream cones and 4 piece nuggets. The cones were a joke! The ice cream swirl stood not even an inch from the top of the rim of the cone. Smaller than a kids cone... and we said no to the nuggets. So glad I saw the cones before purchasing them.
  • Kyle
    Added 2024.11.20
    Horrible service. The took my order thru the drive thru, then proceed to ignore me, after waiting like 5 minutes for a response, eventually drove up to the windows to ask for my food, ended up honking a few times. Then eventually they came to the window and told me there weren't open... first when didn't they have a sign, bk always serves breakfast food. And 2nd, why would you take my order? So.... unprofessional. Very disappointed in there service.
  • Its Trial
    Added 2024.10.07
    Went threw the drive thru and got the wrong order, the wrong burger I got wasn’t wrapped properly and the lady who passed the bag to me crumpled the entire bag passing it to me. Just terrible.
  • Luc Barrette
    Added 2024.05.31
    This is the slowest fast food restaurant in the entire world. I asked for large fries and large coke zero.... she gave me coke, and I stated to her multiple times coke zero... I can not have the sugar... still didn't listen. This is the large fries and pop. I have been here once before and said never again... Tonight, I thought I'd give them another chance as I have a 1.5 hour drive home.... dumb decision.
  • Walter Schultz
    Added 2022.10.20
    It was there and I was desperate, Whopper Wednesday was happening but the burger was cold - was up on the heat rack a bit too long... still much better than the Ron Goswell owned franchise that corporate seized and shut down in 2007.?
  • Laurene “Reenie46” P.
    Added 2022.06.19
    Good fresh food, had to wait for chicken nuggets to be freshly prepared but so worth the wait. The staff were very friendly and patient with us and even brought food order out to the car for us once it was freshly prepared.
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