Great spa services, a bit more pricey then a few other nice spas in the region. Was not impressed with staff trying to sell me products while trying to relax during my facial though.
Ive been going here one and off for years and I have to say, what keeps me coming back is my massage therapist, Cindy! She is the most professional, kind and intuitive person. I dont even have to tell her where my pain is stemming from, she is able to find and fix it after every session. Cindy even wrote down helpful tips on what I can do to ease the stress spots for when I cant make an appointment! Thats above and beyond for me. They also dont pressure you into buying anything after a service, unlike most spas! And they offer receipts for insurance. I would give the place 5 stars if the atmosphere was a little more relaxing (I believe its the heater thats really loud) but the staff here definitely makes up for it, theyre always happy to help. Thank you ladies!
I've been here many times for several services. Friendly staff. Beautiful spa. Lovely. My only complaint is that when getting a message, the walls are quite thin and you can hear people talking in the hallway and in the rooms on either side of you. That takes away from the relaxing massage and I'm surprised there aren't rules to speak quieter in that area of the spa. Otherwise, I would recommend it to anyone. But it does keep me from coming back for a massage when I want to treat myself.
Had a couples massage with my hubby. Incredible experience! They were so friendly and welcoming. Very very enjoyable date!
Booked the couples package with my husband, and we both couldnt have been happier with our experience. Booking was very easy, front desk was very helpful and all the staff we came across were very kind. We had Emma and Ginger for our treatments, and would rebook with them again. I had Emma for my treatments, and she was phenomenal- I would highly recommend asking for her when you book. Ive visited spas all across Ontario, and cannot wait to return to Sanctuary!
Sanctuary Day Spas Waterloo is a Canadian Spa based in Waterloo, Ontario. Sanctuary Day Spas Waterloo is located at 370 University Avenue East, Waterloo, ON N2K 3N2, Canada.
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