Went to get a library card. Not only was it really fast, but the staff was so friendly and helpful. She guided me through how to search for books on the computer, how to find them on the shelves, how to place a book on hold, and how to check out. Really good experience :)
Great facility, good classes, amazing library. If you want to see how diverse Waterloo is go here. The only humble suggestion I would like to make is to promote cleaner men's change rooms. Thank you staff for working hard to keep this place running in good condition .
The staff is not only friendly but helpful. Our family loves it because we can go to a gym class, enjoy the pool, the kids may join a program or go to the library which is just within the facility. I guess some classes can be better but it is an enormous effort and overall I can only say that our family feels safe and welcome here. Its a place for gathering and well being.
The best Gym/Health Club I've ever joined. The staff is very friendly, courteous, and extremely helpful. The amenities are clean and well looked after. I have been there for more than a year, and I yet to have a less than excellent experience. Thank you.
Horrible Experience - I seldom write reviews and this is my first negative one. Tried scheduling swimming lessons here. Had scheduled 2 and booked 4. Got charged for 3 without even using them. Canceled last minute because I was sick and did not was anyone to get sick because of me. When I called to cancel (or even when I booked), i wasn't told about the cancellation policy but I was charged for it anyways. Although upset, I would have been OK if this would have ended here. I scheduled one more and canceled way ahead of time so wasn't charged for it, but the other 2 I was charged for even without booking. I was somehow in their system when I clearly remember not scheduling any sessions.
Stork Family YMCA is a Canadian Gym based in Waterloo, Ontario. Stork Family YMCA is located at 500 Fischer-Hallman Rd N, Waterloo, ON N2L 0B1, Canada.
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