Had an amazing experience with Lesley today! I had the caffeine tightening wrap, with an added on 30 minutes relaxation massage (60 minutes in total) as well as an express pedicure. Im a big spa-goer and I wanted to try a different spa for once, so I gave Gem Spa a go.The treatment was absolutely amazing, the smell was delicious, I could simply eat it! Lesley did an amazing job of massaging my body with the scrub, and being very thorough with the treatment and instructions. I was super surprised that with the shower portion I was able to actually have a shower... not just rinse off the scrub. You have access to shampoo, conditioner and body wash and the shower was lovely with two shower heads! I really appreciated that I didnt feel rushed with my shower, or a bother (I felt like I took too long). Also a lovely touch was the hair dryer as well as I havent seen that prior in spas. After my shower was time for my relaxation massage, and it felt absolutely amazing after my shower. There was a few times I felt like I was drifting off, which is rare for me. My body felt absolutely amazing after, so soft and hydrated. And with the mini facial my face feels so smooth. Last but not least was my express pedicure. I had gel prior that Lesley had to remove, which I felt bad since it looks like a hassle to take off. But she did an excellent job and the application of the lacquer was well done! I was also surprised that the colour I choose was so opaque, since it looked sheer in the bottle, so that was a lovely surprise. The spa is in an older home, tends to be creaky and you can hear traffic at times. It didnt bother me at all personally. I actually like the older home style as it gave a comforting feel. The only downside to this whole experience is the location, but you cant fix that and that doesnt change my view on this amazing experience.All the products used today smelled amazing, head to toe I feel pampered! I feel very well taken care of, everything was spot on. Attention to detail was spectacular. Thank you so much Lesley, I will definitely be seeing you again in the near future!
I can't say enough nice things about this cozy little spa. Their staff obviously love what they do and are proud of their establishment. Their service is fantastic! They have the most amazing massage therapist named Marina. She is absolutely heaven! Her room is upstairs and cozy and comfortable. She uses essential oils in her oils and you get to pick from 3 different ones. She provides a perfect massage and you don't have to talk, you can just lay and relaxing under her experienced hands. She even provides you with lavender infused Epsom salts when you leave. You can book all your treatments and services online. I have had several pedicures here as well and they are well done, clean and have lasted a long time. Busy little place, so book early!
A variety of spa services offered. The staff is friendly and knowledgeable. The girls make you feel comfortable and at home. Prices are good and you can book appointments online. They keep it clean and clutter free for a sanitary environment.
Gem Spa is amazing!! I have been going here for over 5 years and every one of the staff is friendly and great at their job. I have had mani, pedi, facial, waxing and massage here and every service provided has been top notch. Marina is an amazing RMT. For my wedding, I had my entire bridal party in for services. We had the spa to ourselves and ordered in food for lunch it was a great day, they were super accommodating. If you are looking for a new spa definitely give Gem Spa a try - great atmosphere, people, services and prices!
Excellent pedicure! Also offers massage, facials, etc. Great team of people. Been going here for years. Parking in the back, off Union.
Gem Spa is a Canadian Spa based in Waterloo, Ontario. Gem Spa is located at 240 King St S, Waterloo, ON N2J 1B5, Canada.
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